Help and support

Email us and a real person at Statistical Edge will reply.

Email us

[email protected]

It helps if you include the email you sign in with, your venue name, and what you were trying to do. A screenshot from the app is great. Never send us your password.

Quick answers

  • Getting the Android app

    StockedUp is being tested on Google Play with a small group of venues. Join early access and we’ll send you the link.

    Start free 30-day trial
  • I forgot my password

    If you use email and password, tap “Forgot password?” for a reset link. If you use Google, choose “Continue with Google” instead.

  • Voice counting cannot hear me

    Check that StockedUp has microphone permission in your Android settings and that you have a data connection. You can still count by tapping if voice is unavailable.

    How voice stocktaking works
  • Counting without signal

    Tap counting works offline and syncs when your phone is online again. Voice counting needs a data connection.

  • Plans, billing and invoices

    Paid plans open on this website soon. Your 30-day free trial needs no card. Email us with any billing question.

  • Add or remove staff

    In the app, go to Settings → People. Invite staff by email as a manager or bar manager, or revoke their access.

  • Delete my account

    Delete it in the app (Settings → Account → Delete account) or by email.

    How to delete your account
  • Is there an iPhone app?

    Not yet. StockedUp is Android-only for now, so everyone counting needs an Android phone.

More questions are answered on the home page and the pricing page.

StockedUp is a product of Statistical Edge Ltd, company number 16277247, 124 City Road, London EC1V 2NX. Privacy policy · Terms